Operation / Customer Service Assistant [Networld Technology Limited]

Who are we looking for?

First and foremost, we’re looking for people that fit Networld. People that are committed, communicative and resourceful. If you’re enthusiastic about whatever you’re working on and you have the right mindset, we might have the right job for you.

 

Your role within our TEAM:

  • Handle users’ inquiries in a good manner
  • Maintain daily operations of forum and other company products
  • Liaise with users and internal parties to identify and resolve users’ issues
  • Prepare daily reports and conduct research for performance analysis
  • Provide administration support to the team
  • Perform other ad hoc duties as assigned

 

Skills and traits of you:

  • Higher Diploma or above in all related disciplines
  • Experience in online customer service will be an advantage
  • Fresh graduate will also be considered
  • Good command of both written and spoken English and Chinese
  • A good team player with good interpersonal and communication skills, strong sense of responsibilities
  • Self-motivated and able to work independently and under pressure
  • Good Chinese and English typing (30-40 wpm or above)


Be part of us, you will enjoy:

  • Discretionary Bonus
  • 5-day Work Week
  • Flexible Working Hour
  • Birthday Leave
  • Birthday Gift
  • Medical Insurance
  • Monthly Birthday Party
  • Monthly Company Event
  • Team Event and Team Building Activities
  • Free Snack & Beverage
  • Happy and dynamic environment
  • Wearing Casually

 

Interested parties, please send your application and a full resume stating the availability and expected salary via email hr@networld.hk

 

Working Location: Networld Technology Limited Office, Shatin (5 minutes from Shek Mun MTR station)